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Privacy Policy

“Your privacy is our priority. Learn how we protect your personal information and ensure a secure shopping experience.”

At Ecluxia, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website, ecluxia.com.ng, or interact with our services.

Information We Collect

  • Personal Information: When you interact with our website or make a purchase, we may collect personal information such as your name, email address, shipping address, billing address, and phone number.
  • Usage Data: We may collect information about how you use our website, including your IP address, browser type, device information, and browsing activity.
  • Cookies and Similar Technologies: We may use cookies and similar technologies to collect information about your browsing preferences and usage patterns.
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How We Use Your Information

We may use your personal information for the following purposes:

  • Processing Orders: To fulfill your orders and provide shipping and tracking information.
  • Customer Support: To respond to your inquiries and provide customer support.
  • Marketing and Promotions: To send you marketing emails and promotional offers (with your consent).
  • Website Improvement: To analyze website usage and improve our services.
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Sharing Your Information

We may share your personal information with third-party service providers who assist us in operating our website and business, such as:

  • Shipping Carriers: To deliver your orders.
  • Payment Processors: To process your payments.
  • Marketing and Analytics Providers: To help us analyze website traffic and customer behavior.
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Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, please be aware that no security system is perfect, and we cannot guarantee the absolute security of your information.

Your Rights

You may have certain rights regarding your personal information, such as the right to access, correct, or delete your information. Please contact us to exercise these rights.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes.

Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us at here.

By using our website, you agree to the terms of this Privacy Policy.

 

 

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